Community and Content Guidelines

Effective date: 30 June 2026 · Operator: J-19 group LLP

These Community and Content Guidelines (the "Guidelines") govern the posting of user-generated content and the conduct of users within the Kinobaza mobile application — a marketplace for casting and film production services (the "App"). The operator of the App is J-19 group LLP, BIN 190540021304, Republic of Kazakhstan, Almaty, Alatau district, Akbulak microdistrict, Sharipova St. 157, postal code 160600 (the "Platform", "we").

The App is intended solely for persons who have reached the age of 18. User-generated content includes talent profiles, media files, reviews, and messages. By using the App and posting any content in it, you agree to comply with these Guidelines.

These Guidelines are interpreted and applied in accordance with the applicable legislation of the Republic of Kazakhstan.

1. Community Principles

Kinobaza is a professional community that brings together members of the film industry. We strive to maintain a safe, respectful, and honest environment for all users. Members of the community are expected to:

2. Prohibited Content and Conduct

It is strictly prohibited to post, transmit, or distribute the content listed below in the App, as well as to engage in the conduct described:

2.1. Unlawful or Offensive Content

Content that violates the applicable legislation of the Republic of Kazakhstan, as well as any offensive, degrading, or otherwise objectionable content.

2.2. Harassment, Threats, Incitement of Hatred

Harassment, stalking, intimidation, or threats directed at any person, as well as content that incites hatred or hostility on the basis of race, nationality, ethnic origin, religion, sex, age, disability, sexual orientation, or any other characteristic.

2.3. Fraud and Deception

Any fraudulent activity, deception, misrepresentation, dishonest financial offers, or attempts to obtain money or other benefits by deceptive means.

2.4. Fake Profiles and Impersonation

Creating fake profiles, using another person's identity, impersonating another individual or organization, or posting knowingly false information about oneself.

2.5. Posting Third Parties' Personal Data

Publishing the personal data of third parties without their consent, including contact details, images, and other information that allows a person to be identified.

2.6. Objectionable Sexual Content

Objectionable content of a sexual nature, including explicit materials, as well as any content that violates the requirements for permissible content in the App.

2.7. Spam

Mass, intrusive, unsolicited, or repetitive messages and posts, unauthorized advertising, and other forms of spam.

3. User Responsibility for Posted Content

The user bears full responsibility for any content they post, transmit, or distribute in the App. By posting content, the user confirms that they hold all rights necessary for its use and that such content does not violate these Guidelines, the rights of third parties, or the applicable legislation of the Republic of Kazakhstan.

The Platform is not the author of user-generated content and is not responsible for content posted by users. At the same time, the Platform reserves the right to take action with respect to content that violates these Guidelines.

4. Moderation

The Platform has the right to moderate user-generated content. In particular, the Platform may:

The Platform applies automated and/or manual means of filtering and reviewing content. Moderation measures may be applied either as a result of a review or on the basis of complaints received.

5. Complaint Procedure

If you believe that any content or user conduct violates these Guidelines, you may submit a complaint in one of the following ways:

5.1. Information to Include in a Complaint

For prompt handling of a complaint, it is recommended to provide:

5.2. Response Times

Complaints regarding offensive or objectionable content are reviewed within 24 hours. As a result of the review, the infringing content is removed and, where necessary, the user is blocked.

Other inquiries are reviewed within 30 days.

5.3. Measures Following a Complaint

Following the review of a complaint, the Platform may, in particular, apply the following measures:

6. Blocking Other Users

Each user may independently block another user using the corresponding "Block" function in the App. Once blocked, the blocked user will be unable to interact with you in the App, including sending you messages. Using the block function does not replace submitting a complaint in the event of a violation of these Guidelines.

7. Zero-Tolerance Policy

The Platform maintains a zero-tolerance policy toward offensive content and abusive users. Content and conduct that violate these Guidelines are not permitted. With respect to users who post offensive or objectionable content or engage in abusive behavior, the Platform reserves the right to take immediate action, up to and including removal of content and blocking of the account without prior warning.

8. Contacts

For questions related to these Guidelines, as well as to submit complaints, you may contact the Operator:

These Guidelines are applied in accordance with the applicable legislation of the Republic of Kazakhstan.